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The worst unprofessional and scamming experience I ever had. Before booking my appointment, I texted them to ensure that they had the treatment that I wanted(olaplex 1+2).They kindly responded that they do,I even send a photo of the planity.I asked if I can do the treatment on its own without any other services and they said yes, and lastly I asked if the drying was included in the price and I made it clear that I didn’t want a blow dry, just not to leave with wet hair and they told me that it was included.Now the show begins, where when I was at the salon they told me that we were doing the number 0 and 3 and when I told them that I wanted the number 1 and 2 and that’s exactly what I asked for, two of the hairdressers insisted that number 1+2 in olaplex does not exist, which is a mistake, and I insisted that they both exist and they were asking what exactly my problem was and I told that the number 0+3 I can do at home, there wasn’t need to book to a salon.A 3rd hairdresser came and said to me that we were doing number 1+2 as they should. When I first entered the salon but also after the treatment the asked me many times if I want for a blow drying or a cut or something, which is ok if they wanted to sell, but I didn’t want so every time I denied. At the end the hairdresser asked me again, I said no and that I want the normal drying not to leave the salon with wet hair, the one they told me that was included in the price of the treatment. After paying and leaving the salon I noticed that I paid 41 euros more.I called them and they insisted that the blow drying is charged for 41 euros, which I never asked for, that they informed me for that, which never happened and when I told them that they had told me it was included they asked me who told me that, I encouraged them to review our text conversation and they responded that the hairdresser that replied to me wasn’t at the salon at the moment.They tried to reach her unsuccessfully, and they kept my number to call me back, which never happened.The day after I texted them and things took an even worse turn.They insisted that they had informed me for the 41 euros, that I wanted to leave the salon with wet hair but later I asked for a blow drying and I had to pay for it, i insisted that no one informed me for the price, that they told me something completely different before booking, and that I never said that I want to leave with wet hair, the exact opposite!They kept lying insisting, and also threaten me that they send our conversation to a lawyer and if I’m thinking to do something against them, that they’ll have to show the cameras.I dare them to show the cameras so the lawyer can see that every time that they offered a blow drying, I denied, and that no one ever told me that the drying costs 41 euros.They even told me that they should charge me more for the treatment when I asked for a refund! I told them that I talked to a lawyer too because I had to protect myself as they did with their salon, and that I would be really happy to show him our conversation and demand the cameras! All of a sudden,they said that the matter can be resolved between us and that they will call me ,which never happened once again.Also, it turns out that they said after that,that I wasn’t talking to a hairdresser, but someone else. Continuing the hunting, I texted them again only to receive an ironically response that the 41 euros was a “dramatic” affair.So at this point that I have to hunt you for a mistake that YOU made, if it was a mistake and it wasn’t intentional, and for this inconvenience that you caused and never apologised,I’m asking you if the amount of 41 euros for you is “dramatic” why you didn’t make the refund at the first place and why did you say all of these lies and why you involved a lawyer trying to scary me for 41 euros, but when I did the same you changed your opinion?I even asked for your lawyer’s contact information to talk with mine, since you don’t seem willing to solve it as it seems.At this day I’m still waiting the refund, after many unreplied messages.